Frequently Asked Questions

Android Tutorial | iOS Tutorial | Kindle Fire Tutorial

Step-by-step instructions: (Printable version)

Install the Boundless app and log in

• In the app store on your device, search for “Boundless” and follow the prompts to install it. You will need your Apple ID or Google Play Store username and password.
• Once the app is installed, open it and search for "Jefferson County Public Library" at the Welcome screen, then tap on Jefferson County Public Library (make sure the address is in Colorado).
• Enter your Jefferson County Public Library card number (Library ID), and tap log in or sign in.

 Profiles

• Similar to many popular online streaming services, you will now have the option to create up to five profiles under a single library card for a more personalized experience based on age. For example, teen profiles display only young adult or children’s materials, and kid profiles only display children’s materials. A main Profile must exist, but extra Profiles are completely optional and can be added or deleted at any time. 
  
• Enter a profile by tapping on it.

Search or Browse

• Use the search box at the top to search for a title, author, or keyword. Use the refine/equalizer icon () in the top right to filter and sort the search results.
• Or, tap on the Browse icon at the bottom and use the refine/equalizer icon () to filter by subject, genre, format, availability, etc.
• The format (e-book or audiobook) is indicated at the bottom of each book jacket.
• When the book jacket has a diagonal banner that says Waitlist, the title is checked out and you may place a hold. Titles without that banner are available for check out.

 Check Out and Read/Listen

• When you find an available title, tap on the cover and then tap Checkout. The title will download automatically and then open. If it does not, tap Download.
• To read or listen to your title, tap on My Shelf, then Checkouts, then tap Read/Listen or Continue.
• When reading an e-book, tap anywhere on the screen to reveal menu options such as table of contents, bookmarks, adjusting font size and type, etc.
• When listening to an audiobook, use the menu items at the top and bottom to adjust audio speed, bookmark, or set a sleep timer.
• To close the book, tap on the screen and then the back arrow. Your place is automatically bookmarked.

You may check out 20 titles at one time.

Place a hold

• To place a hold on a title that is checked out, tap on the cover and tap Place Hold. If you entered an email address in your profile, you’ll receive an email notice when your hold is ready to check out.
• Once the title is ready to check out, go to My Shelf, then Holds and tap Checkout next to the title.

You may have 20 titles on hold at one time. You have three days to check out a hold once it becomes available for you.

Early returns and renewing

• Items are automatically returned after 21 days and there are no late fees. To return a title early, tap on My Shelf, then Checkouts. Tap on the three vertical dots at the bottom right of the book jacket, then Return and Ok.
• If a title does not have holds, you will be able to renew it within three days of its due date. To renew, tap on My Shelf, then Checkouts. Tap on the three vertical dots at the bottom right of the book jacket, then Renew. Next, to reactivate the title, tap the three dots again and Remove, then Download Now.

Step-by-step instructions: (Printable version)

In a browser, visit our Boundless collection: jeffco.boundless.baker-taylor.com. If you checked out a title from our main library catalog, please go to jeffco.boundless.baker-taylor.com. Click Sign In (top right), then enter your library card number.

Profiles

• Similar to many popular online streaming services, you will now have the option to create up to five profiles under a single library card for a more personalized experience based on age. For example, teen profiles display only young adult or children’s materials, and kid profiles only display children’s materials. A main Profile must exist, but extra Profiles are completely optional and can be added or deleted at any time. 
• Enter a profile by clicking on it.

Search or Browse

• Use the search box at the top to look for a title, author, or keyword. Use the filters on the left to filter and sort the search results.
• Or, from the menu at the top left, select Browse. Use the filters on the left to filter by subject, genre, format, availability, etc.
• The format (e-book or audiobook) is indicated at the bottom of each book jacket.
• When the book jacket has a diagonal banner that says Waitlist, the title is checked out and you may place a hold. Titles without that banner are available for check out.

 Check Out and Read/Listen

• When you find an available title, click on the cover and then Checkout.
• Under your checked out title, click Read or Listen to open the title. You might need to allow pop-ups.
• For e-books, click anywhere in the screen to reveal menu items at the top right, table of contents at the top left, and a progress bar along the bottom. Use the menu items to change font size, use bookmarks, or search within the text.
• To download an e-book for offline reading, click the three horizontal lines on the top left to see the Main Menu. (Only e-books can be accessed offline at this time.)
  • Click Offline Access and wait for it to download. You will get a success message. Some browsers will ask you if it's okay to store files on your computer, and you need to select Yes.
  • Create a browser bookmark so you can return later to the book.
  • When you use the bookmark to return to the book, you will be prompted to enter your Library ID (your library card number).
• For audiobooks, use the menu items at the top right to adjust audio speed, bookmark, or set a sleep timer.
• It is not currently possible to download audiobooks for offline listening.
• To close the book, close the browser tab. Your place is automatically bookmarked.

You may check out 20 titles at one time.

Place a Hold

• To place a hold on a title that is checked out, click on the cover and click Place Hold. If you entered an email address in your profile, you’ll receive an email notice when your hold is ready to check out.
• Once the title is ready to check out, click on My Shelf, then Holds, and then Checkout.

You may have 20 titles on hold at one time. You have three days to check out a hold once it becomes available for you.

Early Returns and Renewing

• Items are automatically returned after 21 days and there are no late fees. To return a title early, tap on My Shelf, then Checkouts. Tap on the three vertical dots at the bottom right of the book jacket, then Return and Ok.
• If a title does not have holds, you will be able to renew it within three days of its due date. To renew, tap on My Shelf, then Checkouts. Tap on the three vertical dots at the bottom right of the book jacket, then Renew. Next, to reactivate the title, tap the three dots again and Remove, then Download Now.

Step-by-step instructions: (Printable version)

In the browser on your device, visit our Boundless collection: jeffco.boundless.baker-taylor.com. Tap Sign In in the top right, then enter your library card number.

Profiles

• Similar to many popular online streaming services, you will now have the option to create up to five profiles under a single library card for a more personalized experience based on age. For example, teen profiles display only young adult or children’s materials, and kid profiles only display children’s materials. A main Profile must exist, but extra Profiles are completely optional and can be added or deleted at any time. 
  
• Enter a profile by clicking on it.

Search or Browse

• To search: Use the search box at the top to look for a title, author, or keyword. Use the refine/equalizer icon () to filter and sort the search results.
• To browse: From the menu at the top left, select Browse. Use the refine/equalizer icon () to filter by subject, genre, format, availability, etc.
• The format (e-book or audiobook) is indicated at the bottom of each book jacket.
• When the book jacket has a diagonal banner that says Waitlist, the title is checked out and you may place a hold. Titles without that banner are available for check out.

 Check Out and Read/Listen

• When you find an available title that you would like to check out, tap on the cover and then tap Checkout.
• Under your checked out title, tap Read or Listen to open the book.
• For e-books, tap anywhere in the screen to reveal menu items at the top right, table of contents at the top left, and a progress bar along the bottom. Use the menu items to change font size, use bookmarks, or search within the text.
• To download an e-book for offline reading, tap the three horizontal lines on the top left to see the Main Menu. (Only e-books can be accessed offline at this time.)
  • Select Offline Access and wait for it to download. You will get a success message.
  • Create a browser bookmark so you can return later to the book, or add the page to your home screen.
    • On iOS devices, tap the share icon, then Add to Homescreen.
    • On Android devices, tap the menu (might be three dots at top or bottom) and selecting Add to Bookmarks or Add to Homescreen.
  • When you use the bookmark or icon on the homscreen to return to the book, you will be prompted to enter your Library ID (your library card number).
• For audiobooks, use the menu items at the top right to adjust audio speed, bookmark, or set a sleep timer.
• It is not currently possible to download audiobooks for offline listening.
• To close the book, close the browser tab. Your place is automatically bookmarked.

You may check out 20 titles at one time.

 Place a Hold

• To place a hold on a title that is checked out, tap on the cover and tap Place Hold. If you entered an email address in your profile, you’ll receive an email notice when your hold is ready to check out.
• Once the title is ready to check out, tap on My Shelf, then Holds, and then Checkout.

You may have 20 titles on hold at one time. You have three days to check out a hold once it becomes available for you.

 Early Returns and Renewing

• Items are automatically returned after 21 days and there are no late fees. To return a title early, tap on My Shelf, then Checkouts. Tap on the three vertical dots at the bottom right of the book jacket, then Return and Ok.
• If a title does not have holds, you will be able to renew it within three days of its due date. To renew, tap on My Shelf, then Checkouts. Tap on the three vertical dots at the bottom right of the book jacket, then Renew. Next, to reactivate the title, tap the three dots again and Remove, then Download Now.

Step-by-step instructions: (Printable version)

Install Adobe Digital Editions

1. Download and install Adobe Digital Editions (www.adobe.com/products/digitaleditions) on your computer. Follow prompts to complete installation.
2. When the “Setup Assistant” displays, click Continue.
3. Click Get an Adobe ID online.
4. Your internet browser will open. Click Create an Adobe ID account.
5. Follow the prompts and click Continue.
6. Go back to the Adobe Setup window on your computer and enter your Adobe ID and password. Click Activate and Finished.

Sign In to your Boundless Account

In a browser, go to our Boundless collection: jeffco.boundless.baker-taylor.com. Click Sign In in the top right, then enter your library card number.

Profiles

• Similar to many popular online streaming services, you will now have the option to create up to five profiles under a single library card for a more personalized experience based on age. For example, teen profiles display only young adult or children’s materials, and kid profiles only display children’s materials. A main Profile must exist, but extra Profiles are completely optional and can be added or deleted at any time. 
  
• Enter a profile by clicking on it.

Search, Browse, Check Out, Place Hold

• Use the search box at the top to look for a title, author, or keyword. Use the filters on the left to filter and sort the search results.
• Or, from the menu at the top left, select Browse. Use the filters on the left to filter by subject, genre, format, availability, etc.
• The format (e-book or audiobook) is indicated at the bottom of each book jacket. (Make sure you are looking only at e-books.)
• When the book jacket has a diagonal banner that says Waitlist, the title is checked out and you may place a hold. Titles without that banner are available for check out.
• When you find an available title, click on the cover and then Checkout.

You may check out 20 titles at one time. You may have 20 titles on hold at one time, and you have three days to check out a hold once it becomes available for you.

Download and Transfer

1. Click on the three dots at the bottom of the book cover, or on the down arrow next to the Read button and select Download. (If necessary, use the menu at the top left to select My Shelf and then Checkouts to get back to your checked out title.)
2. After the file downloads to your computer, open the file and it should automatically launch Adobe Digital Editions (ADE).
3. Select the Library view.
4. Connect your reader to your computer with its cord.
5. Your reader should appear in the navigation on the left.
6. Click and drag the book to your device.
7. Safely eject your e-reader. Books can be found in My Documents, My Files, or in a Digital Editions folder.

Early Returns and Renewing

• Items are automatically returned after 21 days and there are no late fees. To return a title early, use the left menu to select My Shelf, then Checkouts. Click on the three vertical dots at the bottom right of the book jacket, then Return and Ok.
• If a title does not have holds, you will be able to renew it within three days of its due date. To renew, use the left menu to select My Shelf, then Checkouts. Click on the three vertical dots at the bottom right of the book jacket, then Renew. Next, to reactivate the title, click the three dots again and Remove, then Download Now.

Nook Glowlight Plus and Nook Color - Special instructions:

1. Instead of clicking and dragging in Adobe Digital Editions, right-click the e-book in ADE and click Show File in Explorer (Windows) or Show File in Finder (Mac).
2. Drag the e-book file from the folder that opens to the My Files folder of your NOOK. Your NOOK will appear as a removable device in the left-hand side of the Explorer or Finder window.
3. Find the newly transferred e-book on your NOOK under Library > My Files.

Nook GlowLight 3 and GlowLight Plus 7.8"- Special instructions:

1. Connect your Nook to your computer.  
2. Open Adobe Digital Editions. (You may need to click “Turn On” on your Nook screen for the device to be recognized by ADE. If Windows File Explorer opens when you “turn on” the Nook, close the Explorer window.)
3. Click and drag the book to your Nook.
4. Click on the Gear icon next to “Devices” and click on “Authorize” to authorize the device with your ADE account.
5. Eject your Nook from your computer.
6. You must now add your Adobe ID credentials to your Nook.
7. Click the upper right corner of the status bar to open Quick settings and click on “See All Settings.”
8. Open “My Account.”
9. Click “Adobe DRM Setting” (You will see your email & ADE ID number listed under “Authorized Adobe IDs, but you still need to add your password in the next step.)
10. Click on  “Add Adobe ID”  and enter your Adobe ID  (email) and password.

Android Tutorial, opens a new window | iOS Tutorial, opens a new window

Step-by-step instructions: (Printable version)

1. Go to the app store on your device, search for Freegal Music and install it.
2. Enter your zip code and select Jefferson County Public Library.
3. Enter your library card number and PIN. (Need help with your PIN?)
4. Tap Search (magnifying glass) at the bottom of the screen to search for songs, artists, or albums. Tap Browse at the bottom of the screen to browse songs, genres, albums, etc.
5. To play a song, tap the play button. Tap Stream album to play the whole album.
6. To download a song, tap the menu (three vertical dots) to the right of the title, then Download.
7. To create a Playlist, tap My Music at the bottom, then Playlists, then Create a Playlist.
8. The music you download will be accessible via the My Music folder at the bottom.

Note:  Enjoy unlimited streaming with an internet connection, and three song downloads (for offline use) per week.

Video tutorial, opens a new window

Step-by-step instructions: (Printable version)

1. Go to our Freegal page (jeffcolibrary.freegalmusic.com) and click Log In. Enter your library card number and PIN. (Need help with your PIN?)
2. Search or browse by song, genre, artist, album, etc.
3. Click the Play button to preview a song. Click Stream to listen.
4. To download a song, click on the Download icon (downward arrow), or menu (three vertical dots) > Download. Click Save when the File Download window opens.
5. Save to iTunes, Windows Media Player, or your desktop.
6. Play the song from iTunes, Windows Media Player, or click and drag it to your MP3 player.
7. To create a playlist, click on My Music, then Playlists. Click on the plus icon to create a new Playlist.

Note:  Enjoy unlimited streaming with an internet connection, and three song downloads (for offline use) per week.

Video tutorial, opens a new window

Step-by-step instructions: (Printable version)

Create Your Hoopla account

In a browser, go to hoopladigital.com and click Get Started. Follow the steps to set up your account:

1. Find Jefferson County Public Library.
2. Enter your library card number.
3. Enter your email address and a password.

Search, Browse and Borrow

1. Click on Browse and choose Audiobooks, Movies, Music, Comics, E-books or Television, or use the Search box to find a specific title.
2. To check out a title, click or hover on the cover image, then click Borrow.
3. Click Play to listen or watch, or Read to open an e-book. (A safe browser plug-in called Widevine Media Optimizer might be required on Firefox. Follow prompts to install. Go to www.hoopladigital.com/support for troubleshooting.)
4. Borrowed titles are listed under My Hoopla. From here you can:
   • Play, listen or read the title.
   • See when it will be returned.
   • Return it early.
   • Add it to your Favorites (heart icon).

Notes

• Hoopla content is only available via streaming on computers, requiring an internet connection.
• All of the titles are available all of the time, so there’s no requesting or waiting.
• Jefferson County residents may borrow 10 titles per month, and the count resets the first of the month. In addition to each person having a lending limit of 10 titles per month, there is also a daily, system-wide budget limit, which resets at midnight. If you encounter a limit, add your items to your “Favorites” and try again after midnight.
• Titles are automatically returned at the end of the check-out period, which is 3 days for videos, 7 days for music, and 21 days for audiobooks, e-books, and comics. If you are not finished, you are welcome to borrow it again. Music titles can be borrowed only 2 times in 1 month.

Step-by-step instructions (Printable version)

Create Your Kanopy Account

Go to kanopy.com and click Get Started. Follow the steps to set up your account:

1. Find and select Jefferson County Public Library.
2. Enter your library card number.
3. Enter name, email address and a password.
4. Find the verification email in your inbox and click on the link to verify your email.

Amazon Fire TV, Android TV, Google TV, Apple TV, Roku, Samsung Smart TV, Telstra TV

After you create your Kanopy account:

1. Go to the app store on your TV.
2. Search for Kanopy.
3. Install the app (per instructions on your TV screen).
4. Log in with your Kanopy account user name and password.

AirPlay (using AirPlay to watch on your Apple TV)

1. Log in to the Kanopy iOS app on another device.
2. Select a film and press Play.
3. Tap the AirPlay icon in the top-right corner of the screen and select your Apple TV.

Chromecast (Using the iOS or Android app)

1. After you create your Kanopy account, open the Kanopy app on your device.
2. In the app on your device, tap the “Cast” button at the top right corner of the screen.
3. Select the Chromecast device that is connected to your television. Once the connection is established, your TV screen will display “Ready to cast.”
4. Start playing a film on the app and it will be played via Chromecast on your TV screen.

Chromecast (Using a computer)

1. After you create your Kanopy account, log into your Kanopy account on the computer using the Chrome browser, and click Play on a borrowed title.
2. The Cast icon will appear at the bottom right of the video player. 
3. Click the Cast icon, select your Chromecast device, and the film will start playing on your TV.

Notes:

• All of the titles are available all of the time, so there’s no requesting or waiting.
• Jefferson County residents may use 25 tickets each month, and the count resets the first of the month.
• Titles check out for varying viewing periods and are automatically returned. If you are not finished, you are welcome to borrow it again.

Android Tutorial, opens a new window | iOS Tutorial, opens a new window

Step-by-step instructions: (Printable version)

1. Go to the app store on your device, search for the “kanopy” app, and install it.
2. Open the app and follow the steps to set up your account:
   • Fill out the account creation form, or create your account using Facebook or Google, if you prefer.
   • Find the verification email in your email account and click the link.
   • Find Jefferson County Public Library (CO), and add your library card number.
3. Use Search to look for specific items, or browse by category.
4. To watch a film, tap on the cover image, then tap the Play button. (Clicking Play deducts from your monthly ticket allotment.)
5. Go to the Continue Watching section in the menu to find films that you are currently watching. (If you do not see a Continue Watching section, log into your Kanopy account on a desktop computer and add a film to your Watchlist.)

Notes

• All of the titles are available all of the time, so there’s no requesting or waiting.
• Jefferson County residents may use 25 tickets each month, and the count resets the first of the month.
• Titles check out for varying viewing periods and are automatically returned. If you are not finished, you are welcome to borrow it again.

Video tutorial, opens a new window

Step-by-step instructions: (Printable version)

1. Go to kanopy.com and click Get Started. Follow the steps to set up your account:
   • Find and select Jefferson County Public Library.
   • Enter your library card number.
   • Enter name, email address and a password.
   • Find the verification email in your inbox and click on the link to verify your email.
2. Search or browse to find a title.
3. Click Play to listen or watch. Clicking Play deducts from your monthly ticket allotment.
4. You can find your current "checkouts" in your Dashboard, under Viewing History.

Notes

• All of the titles are available all of the time, so there’s no requesting or waiting.
• Jefferson County residents may use 25 tickets each month, and the count resets the first of the month.
• Titles check out for varying viewing periods and are automatically returned. If you are not finished, you are welcome to borrow it again.

Kindle Fire Tutorial, opens a new window

Step-by-step instructions: (Printable version)

Installing Libby

Option 1: Download the Libby App from the App Store

The Libby app should be available in the Kindle Fire app store. If you see it after searching for "Libby," install it, and open it. Then, follow prompts to find Jefferson County Public Library, and enter your library card number.

Option 2: Download the Libby App Directly

If you do not see Libby in the search results after searching in the app store, follow these instructions for directly downloading the app:

1. In the Silk browser, go to https://help.libbyapp.com/en-us/6279.htm?Highlight=APK, opens a new window
2. Tap the button that says "Download Libby APK."
3. Tap OK, Allow, or Continue to proceed.
   • The wording may vary and you may get warnings saying that the Silk browser needs more access on your device or that this kind of file should be avoided. OverDrive tests the file to make sure it’s safe, so you can safely dismiss these messages for the Libby APK.
   • In addition, if you get a message saying your device is not allowed to install unknown apps from this source, tap Settings, and toggle “Allow from this source” on. After you finish installing the Libby app, turn this setting back to off, under your device home screen Settings, then Privacy & Security.
4. If you see a prompt to open the download, tap Open. If you don’t see a prompt to open, locate the file in your downloads folder (possibly found under Utilities > Docs > Local Storage) and tap to open.
5. Tap Install in the bottom right corner, if prompted.
6. Once the file downloads, or the screen says App Installed, tap Open in the bottom right corner.
7. If you have never used Libby, follow prompts to find Jefferson County Public Library, and enter your library card number. (Search For A Library)
8. If you already use Libby on another device, you can use a setup code to copy your library cards, loans, holds, and tags to your Kindle Fire tablet. (Copy From Another Device)

Option 3: Use OverDrive or Libby via the Silk browser

If you do not see Libby in the app store, and the direct download will not work, follow these instructions for using OverDrive.com or Libbyapp.com in the Silk browser. After delivering, the book can be found on your Kindle Fire homescreen, or in the Kindle reading app, depending on the model and generation of your device.

Using Libby

Search or Browse

Tap on the building icon to browse featured titles and categories. Tap on the magnifying glass icon to search.

Check Out and Read/Listen

• Tap on Borrow near a title’s cover and then tap Borrow again. Tap Open Book/Audiobook to begin reading or listening in the app (it automatically downloads), tap on Keep Browsing to continue searching for titles, or Go To Shelf to see the other reading options.
• To adjust e-book or audiobook settings (font size, audio speed, etc.), tap on the screen and use the menu bar at the top of the page.
• To close the book, tap on the screen to access the menu options and tap Back. Your place is automatically bookmarked.
• To access your borrowed titles, tap on the stacked book icon, then loans. Turn the pages of e-books by swiping left or right on the screen or tapping near the left or right.

You may check out 99 e-books and/or audiobooks at a time, and check out unlimited magazines.

Place a Hold, Check Out a Hold

• Tap Place a Hold near a title’s cover, then tap Place Hold again. Tap Keep Browsing to continue searching for titles, Suspend Hold if you need to, or Go To Shelf.
• Libby will not send email notifications about holds by default. Tap on Menu then Settings, then Manage Notifications and follow prompts to select your notification preferences.
• When you receive a notification that a hold is ready, tap on the stacked book icon, then holds.
• When a hold is ready, you have 3 days to borrow it, delay it, or cancel it.
  • To borrow it, tap on Borrow near the cover, and tap Borrow again.
  • To deliver the hold later, tap Deliver Later and choose a new delivery date.
  • To cancel the hold, tap Manage Hold, then Cancel Hold.
  • If you do nothing, your hold will be automatically scheduled for later delivery one time.

You may have 70 e-books and/or audiobooks on hold, and magazines are always available.

Early Returns and Renewing

• Your borrowed item will automatically return at the end of the 21-day loan period. If you wish to return an item early, tap on the stacked books icon, then loans, then tap Manage Loan near the cover. Tap Return Early, and then Return.
• If a title does not have holds, you can renew it within three days of its due date. To renew a title, tap on the stacked books icon, then loans, then Manage Loan near the cover. Tap Renew Loan, then Renew.

Android Tutorial, opens a new window | iOS Tutorial, opens a new window

Step-by-step instructions: (Printable version)

Install the Libby App and Log In

1. In the app store on your device, search for “Libby,” and follow the prompts to download it. You will need your Apple ID or Google Play Store username and password.
2. Once installed, open the app and follow prompts to find Jefferson County Public Library and enter your library card number.

Search or Browse

• Tap on the magnifying glass icon to search the collection, or tap on the building icon to browse featured titles and categories.

Check Out and Read

• When you find an available title, tap on Borrow near the cover and then tap Borrow again. Tap Open Book/Audiobook to begin reading or listening in the app (it automatically downloads), tap on Keep Browsing to continue searching for titles, or Go To Shelf to see the other reading options.
• To adjust e-book or audiobook settings (font size, audio speed, etc.), tap on the screen and use the menu bar at the top of the page.
• To close the book, tap on the screen to access the menu options and tap Back. Your place is automatically bookmarked.
• To access your borrowed titles, tap on the stacked books icon, then loans.

You may check out up to 99 e-books and audiobooks at a time, and borrow unlimited magazines.

Place a Hold, Check Out a Hold

• Tap Place a Hold near the cover, then tap Place Hold again. Tap Keep Browsing to continue searching for titles, Suspend Hold if you need to, or Go To Shelf.
• When you receive a notification that a hold is ready, tap on the stacked books icon, then holds.
• Libby will not send email notifications about holds by default. Tap on Menu then Settings, then Manage Notifications and follow prompts to select your notification preferences.
• When a hold is ready, you have 3 days to borrow it, delay it, or cancel it.
  • To borrow it, click Borrow near the cover, and then Borrow again.
  • To deliver the hold later, click Deliver Later and choose a new delivery date.
  • To cancel the hold, select Manage Hold, then Cancel Hold.
  • If you do nothing, your hold will be automatically scheduled for later delivery one time.

You may have 70 e-books and audiobooks on hold, and magazines are always available.

Early Returns and Renewing

• Your borrowed item will automatically return at the end of the 21-day loan period. If you wish to return an item early, tap on the stacked books icon, then loans, then tap Manage Loan near the cover. Tap Return Early, and then Return.
• If a title does not have holds, you can renew it within three days of its due date. To renew a title, tap on the the stacked books icon, then loans, then Manage Loan near the cover. Tap Renew Loan, then Renew.

Step-by-step instructions: (Printable version)

From the Libby App Website (preferred for new users)

1. In a browser, visit the Libby App homepage: libbyapp.com
2. Follow the prompts to find Jefferson County Public Library and sign in with your library card. 
3. Use the magnifying glass icon to search by title, author or keyword. Use the building icon to browse featured titles and categories.
4. When you find an available title, click Borrow, then Borrow again.
5. Select Open Book/Audiobook and then "Libby, this app" to begin reading or listening in the browser.
6. Use the menus at the top to adjust settings, such as font size and audio speed.
7. To close the book, click Back. Your place is automatically bookmarked.
8. Borrowed titles appear on your Shelf (stack of books icon). Click on your Shelf, and then Loans.
9. If the title you find is not available, click Place a Hold. Magazines will always be available.

From the Original OverDrive Website

1. In a browser, visit our OverDrive collection: jefferson.overdrive.com
2. Click Sign In (top right), and enter your library card number.
3. Browse by Subject or Collections, or search by title, author or keyword by clicking on the magnifying glass icon.
4. When you find an available title, click Borrow, then Borrow again.
5. Click the Read/Listen Now in Browser button.
6. Use the menus at the top to change settings, such as font size or audio speed.
7. To close the book, close the browser tab. Your place is automatically bookmarked.
8. Borrowed titles appear in your account (three book spines icon), under Loans.
9. If the title you find is not available, click Place a Hold, follow prompts to sign in, and enter your email address if needed. Magazines will always be available.

Early Returns and Renewing

• Your borrowed item will automatically return at the end of the 21-day loan period.
• If you wish to return an e-book or audiobook early, click the Return button near the title (in classic OverDrive) or click Manage Loan next to the title (in Libby). Note, any e-books you selected in Kindle format can no longer be returned in Libby or classic OverDrive.
• If an e-book or audiobook does not have holds, a Renew button will be available near the title (in classic OverDrive) or under Manage Loans (in Libby) three days before its expiration date.

Notes:

• You may check out up to 99 e-books and/or audiobooks at a time, and have 70 e-books and/or audiobooks on hold. Magazines are always available and have no checkout limits.
• When a hold is ready, you have 3 days to borrow it, delay it, or cancel it.
  • To borrow it, click Borrow near the cover, and then Borrow again.
  • To deliver the hold later, click Deliver Later and choose a new delivery date.
  • To cancel the hold, select Manage Hold, then Cancel Hold.
  • If you do nothing, your hold will be automatically scheduled for later delivery one time.
• Read in Browser may no longer be supported on older computers.
• Printing from magazines is not currently possible.

Video tutorial, opens a new window

Step-by-step instructions: (Printable version)

Option 1: On Your Computer with Libbyapp.com

(This is the preferred method for new users without a mobile device.)

1. Using your computer, go to libbyapp.com.
2. Use the magnifying glass icon to search, or use the building icon to browse featured titles and categories.
3. Click on a title's cover, click Borrow near the cover, then click Borrow again.
4. Click Go to Shelf. (To get to Shelf otherwise, tap the stacked books icon, then loans.)
5. Click "Read With...." next to the title's cover.
6. Click Kindle. You'll be taken to Amazon's website to complete your checkout. Sign in to your Amazon account when prompted.
7. Click Get Library Book.
8. Choose your Kindle device in the "Deliver to:" drop down menu and click Continue.
9. If your Kindle is connected to Wi-Fi, the e-book will download wirelessly to your Kindle home screen. (The option to download and transfer via USB was removed by Amazon in February 2025. Kindle Generation 1, Generation 2 and Kindle DX do not have wi-fi capability, and it is no longer possible to transfer Libby e-books to them.)

Option 2: With the Libby App on Your Mobile Device

(This is the preferred method for new users with a mobile device.)

1. Use the magnifying glass icon to search, or use the building icon to browse featured titles and categories.
2. Tap on a title's cover, tap Borrow near the cover, then tap Borrow again.
3. Tap Go to Shelf. (To get to Shelf otherwise, tap the stacked books icon, then loans.)
4. Tap "Read With...." next to the title's cover.
5. Tap Kindle. You'll be taken to Amazon's website to complete your checkout. Sign in to your Amazon account when prompted.
6. Tap Get Library Book.
7. Choose your Kindle device in the "Deliver to:" drop down menu and click Continue.
8. If your Kindle is connected to Wi-Fi, the e-book will download wirelessly to your Kindle home screen. (The option to download and transfer via USB was removed by Amazon in February 2025. Kindle Generation 1, Generation 2 and Kindle DX do not have wi-fi capability, and it is no longer possible to transfer Libby e-books to them.)

Option 3: On Your Computer with OverDrive.com

(This is the preferred method for long-time users already accustomed to using OverDrive.com.)

1. Using your computer, go to jefferson.overdrive.com
2. Search or browse for books and use the e-books filter to find an e-book that is available in the Kindle Book format (or, look at the "Available formats" on each title's details page).
3. Click the cover of a title, click Borrow, then enter your library card number.
4. Click My Account, and then Loans. Next to the title, click Read now with Kindle. You'll be taken to Amazon's website to complete your checkout. Sign in to your Amazon account when prompted.
5. Click Get Library Book.
6. Choose your Kindle device in the "Deliver to:" drop down menu and click Continue.
7. If your Kindle is connected to Wi-Fi, the e-book will download wirelessly to your Kindle home screen. (The option to download and transfer via USB was removed by Amazon in February 2025. Kindle Generation 1, Generation 2 and Kindle DX do not have wi-fi capability, and it is no longer possible to transfer Libby e-books to them.)

More Information:

• You may check out up to 99 titles at a time, and have 70 items on hold.
• When a hold is ready, you have 3 days to borrow it, delay it, or cancel it.
  • To borrow it, click Borrow near the cover, and then Borrow again.
  • To deliver the hold later, click Deliver Later and choose a new delivery date.
  • To cancel the hold, select Manage Hold, then Cancel Hold.
  • If you do nothing, your hold will be automatically scheduled for later delivery one time.
• Early return: Sign in to your Amazon account, and go to Content & Devices. Find the book you wish to return and under Actions, click Return this Book. Delete will not return the book to the library.
• If a title does not have holds, you can renew it within three days of its due date. To renew a title, find the title in your loans in your Libby or OverDrive account, then Manage Loan. Select Renew Loan, then Renew.

Kobo Tutorial

Step-by-step instructions: (Printable version)

Install Adobe Digital Editions

1. Download and install Adobe Digital Editions (www.adobe.com/products/digitaleditions) on your computer. Follow prompts to complete installation.
2. When the “Setup Assistant” displays, click Continue.
3. Click Get an Adobe ID online.
4. Your internet browser will open. Click Create an Adobe ID account.
5. Follow the prompts and click Continue.
6. Go back to the Adobe Setup window and enter your Adobe ID and password. Click Activate and Finished.

Using the Libby App Website (preferred method for new users)

1. Go to our Libby app website: libbyapp.com.
2. Follow the prompts to find Jefferson County Public Library and sign in with your library card. 
3. Use the building icon to browse featured titles and categories. Use the magnifying glass icon to search by title, author or keyword.
4. When you find an available title, click Borrow, then Borrow again.
5. Click Go to Shelf. (To get to Shelf otherwise, tap the stacked books icon, then loans.)
6. Click "Read With...." next to the title's cover, then Other Options.
7. Select EPUB, and the file will download. Find the download and click open. It should open in Adobe Digital Editions.
8. Connect your reader to your computer.
9. In Adobe Digital Editions, click the Library View button.
10. Your reader should appear in the navigation on the left.
11. Click and drag the book to your device.
12. Books should be in My Documents. Safely eject your e-reader.

Using the OverDrive Website

1. Go to our OverDrive collection: jefferson.overdrive.com
2. Click Sign in (top right), then enter your library card number.
3. Browse or use the search box to search for title, author, or keyword.
4. Use the Ebooks filter on the left side of the page to limit to EPUB format.
5. When you find an available title, click Borrow, then Borrow again.
6. Click My Account and then Loans.
7. Click Download EPUB e-book.
8. Select Open if given the choice between Open or Save. Downloaded e-books should open in Adobe Digital Editions.
9. Connect your reader to your computer.
10. In Adobe Digital Editions, click the Library View button.
11. Your reader should appear in the navigation on the left.
12. Click and drag the book to your device.
13. Books should be in My Documents. Safely eject your e-reader.

Early return and renewing

• Early return: In Adobe Digital Editions, select the title you would like to return and right click. Select Return Borrowed Item, then click Return. (Items are automatically returned on their due date and there are no late fees.)
• If a title does not have holds, a Renew button will appear next to your Loans in your OverDrive or Libby account three days before it expires.
• You may check out up to 99 titles at a time, and have 70 items on hold. You have three days to check out a hold once it becomes available for you. You can also suspend the hold by selecting "deliver later," or you can cancel your hold.

Special instructions for Nook Glowlight Plus or Nook Color:

1. Instead of clicking and dragging in Adobe Digital Editions, right-click the e-book in ADE and click Show File in Explorer (Windows) or Show File in Finder (Mac).
2. Drag the e-book file from the folder that opens to the My Files folder of your NOOK. Your NOOK will appear as a removable device in the left-hand side of the Explorer or Finder window.
3. Find the newly transferred e-book on your NOOK under Library > My Files.

Special instructions for Nook GlowLight 3 and GlowLight Plus 7.8":

1. Connect your Nook to your computer.  
2. Open Adobe Digital Editions. (You may need to tap “Turn On” on your Nook screen for the device to be recognized by ADE. If Windows File Explorer opens when you “turn on” the Nook, close the Explorer window.)
3. Click and drag the book to your Nook.
4. Tap on the Gear icon next to “Devices” and click on “Authorize” to authorize the device with your ADE account.
5. Eject your Nook from your computer.
6. You must now add your Adobe ID credentials to your Nook.
7. Tap the upper right corner of the status bar to open Quick settings and tap on “See All Settings.”
8. Open “My Account.”
9. Tap “Adobe DRM Setting” (You will see your email & ADE ID number listed under “Authorized Adobe IDs, but you still need to add your password in the next step.)
10. Tap on  “Add Adobe ID”  and enter your Adobe ID  (email) and password.