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Step-by-step instructions: (Printable version)
Install the Hoopla App and Create Your Hoopla Account
- Go to the app store on your device, search for the “Hoopla digital” app, and install it.
- Open the app and follow the steps to set up your account:
- Tap Sign Up.
- Find Jefferson County Public Library.
- Enter your library card number.
- Enter your email address and a password.
Search, Browse and Borrow
- Use Search (magnifying glass icon) for specific items, or use the icons at the bottom of the screen to browse Video, Music, or Books.
- To check out a title, tap on the cover image, then tap Borrow.
- Tap Play to watch or listen, or Read to open an e-book.
- Access what you have checked out by tapping My Hoopla. From there you can:
- Play, listen or read the title.
- See when it will be returned.
- Return it early.
- Add it to your Favorites.
- Download it to watch offline on your device. The download will expire when the loan expires.
Notes
- All of the titles are available all of the time, so there’s no requesting or waiting.
- Jefferson County residents may borrow 10 titles per month, and the count resets the first of the month. In addition to each person having a lending limit of 10 titles per month, we also have a daily, system-wide budget limit, which reset at midnight. If you encounter a limit, add your items to your “Favorites” and try again after midnight.
- Titles are automatically returned at the end of the check-out period, which is 3 days for videos, 7 days for music, and 21 days for audiobooks, e-books, and comics. If you are not finished, you are welcome to borrow it again. Music titles can be borrowed only 2 times in 1 month.