Service Updates

We're Here for You!

Explore all the ways we're working to meet your needs using the links below. Check back often and subscribe to our mailing list for the latest updates.

Walk-In Services

Locations and Services

Service Updates

  • Inclement Weather: During the colder winter months, please consider the weather when planning your visit. Due to COVID-19 safety measures, the library does not offer heated or indoor waiting areas.
  • Under guidance from Jeffco Public Health, we've implemented new capacity limits and service adjustments that allow us to offer walk-in services once again at select locations.
  • At this time, library visits are limited to one hour or less. Staff will provide stickers upon arrival to keep track of visit length. Time limits include computer use. For additional information on hours and available services, please see your location below.
  • Wheat Ridge Library continues to offer curbside service only.

If you are unable to adhere to our new safety requirements or unable to visit us for any reason, please explore our digital resources or take advantage of our curbside services.

Know Before You Go!

As part of our updated COVID-19 Code of Conduct, we've implemented physical distancing and cleaning protocols to create a safer environment for staff and the public.

Face coverings will be required for all patrons, except children 10 years old and younger -- no medical exceptions. Following ADA requirements, we will continue to offer modified services to patrons who are medically unable to wear a face covering, such as curbsidehome, or online services.

Because library materials are shared resources, we encourage you to practice good hygiene, including frequent hand washing and other practices recommended by the CDC.

Please do not visit any Library location if you:

  • are experiencing any COVID-19 related symptoms, i.e. have a fever, cough, chills, muscle pain, sore throat, shortness of breath or difficulty breathing, or new loss of taste or smell.
  • have been in recent contact with someone who has a confirmed or suspected case of COVID-19.

Please Note: Visit times are currently limited to one-hour or less, and you may experience wait times when entering buildings due to physical distancing requirements and occupancy limits. We appreciate your patience and understanding.

Curbside Services

Locations and Services

Service Updates

  • Inclement Weather: During the colder winter months, please consider the weather when planning your visit. The safety of our patrons and our staff is our highest priority. In certain situations, curbside services may be temporarily suspended for inclement weather or dangerous conditions. Please confirm your location is open and what services are available before visiting.
  • No curbside services are available at Conifer Library.
2020-05 curbside services

Curbside How-To

Step 1: Arrive at Location and Notify Staff

When you arrive, look for a designated curbside pickup space. Call the number on the sign. Let us know you're here and what materials you are here to pickup (holds, printing, tax forms, registration prizes, etc.).

If you don’t have a mobile phone, call 303-235-5275 before you leave home to let us know you’re coming.

Step 2: Prep for Delivery

If you arrive by car, please open your trunk, car door or window. Either stand a safe distance away from others, or remain in your vehicle.

Step 3: Receive Your Items

A staff member wearing gloves and a face mask will then place your items into your open vehicle as part of our contactless service. Confirm you have all the materials you need and enjoy your items from home!

Please note: Wait times may be longer during peak visitation times. We aim to meet every request as quickly as possible while keeping the health and safety of our staff and community a first priority.

Additionally, as all library materials are shared resources, we encourage you to practice good hygiene, including frequent hand washing and other practices recommended by the CDC.

More About Curbside Services

Appointment-Free Holds Pickup

When you receive a notice that your items are ready for pickup at your preferred location, simply follow our curbside process to collect them. Holds will remain available for pick up for 14 days.

Contactless Printing

Send your prints from home, then pick up your materials the same day -- no appointment necessary!

A new take and make craft/activity kit is available for pick up at all locations every third Thursday of the month. Kits are available for all ages, but supplies are limited. Request yours when you visit any curbside or walk-in location.

Grab & Go Bundles at Select Locations

Our bundles will surprise you with books, DVDs, and audiobooks on popular themes. From cookbooks to mysteries to family read-alouds, discover something new! Bundles contain anywhere from 3 - 5 items, comprised of all books, all DVDs or all audiobooks. Ask for a bundle during your next visit. Available at Arvada, Belmar, Edgewater, Evergreen and Wheat Ridge.

Tax Forms

Select tax forms are available at JCPL locations, including the individual federal Form 1040 and instructions (available in Spanish), individual state Form 104 and 104 PTC, and business federal forms 1099-MISC, NEC, and 1096. Please note: the IRS and State of Colorado have extended the 2020 tax filing deadline for individuals to May 17, 2021.

Due Dates and Returns

Normal due dates have resumed and so has autorenewal. As we return to more “normal” services, we ask that overdue items get returned. You can return your items to all libraries and our always-open Returns Bins. Items not returned will begin to incur replacement fees after 28 days.

Please park and exit your vehicle to return your items into designated walk-up book dropsFor drive-up book drops, please pull up completely to the book drop to return your items. Our curbside staff are unable to take items directly from you at this time, in accordance with safety guidelines.

Please note:

We are using the best science available, including consultation and recommendations from Jefferson County Public Health and other partners, to determine best practices for handling materials. Currently, all items must stay in quarantine for at least three days. Items that need to be processed manually will not be checked in until after that period. It may take a bit longer for returned items to appear on your account.

As all library materials are shared resources, we encourage you to practice good hygiene, including frequent hand washing and other practices recommend by the CDC.

Print magazines: While books, DVDs and other items become COVID free after a three-day quarantine, we've recently learned that magazines may not. In response, and out of an abundance of caution,  we are no longer accepting returns on print magazines. If you have a print magazine currently checked out, you are invited to keep it, and the item will be removed from your account.

FAQs and More

Browse the FAQs for more detailed information. If you need further assistance, library staff are here to help. Call 303.235.5275 or Ask Us for more information.

  • Due to the new reduced capacity limits in the latest public health order, we are instituting a time limit in an effort to ensure as many people as possible have the opportunity to use our libraries and reduce waiting times.

  • Curbside pickup is one of the first steps in JCPL’s Gradual Return to In-Person Services. Curbside pickup is contactless, and prioritizes the safety of you and our staff while making physical library materials available.

  • Yes, please place the sticker on yourself somewhere visible. You may be asked to put it on if it’s not visible to our staff members.

  • To use the JCPL Curbside Service, simply place a hold and select one of the locations offering pickup. When your items are ready, you will receive a “ready for pickup” notification. Once you have received that notification, you can stop by anytime from 10am – 5pm, Monday - Saturday, and 12-5pm on Sundays, to pick up your holds. We will keep your holds on the shelves for 14 days.

    When you arrive to pick up your item(s), please park in a designated curbside spot (or walk up if you don’t have a vehicle), and call the library phone number on the sign. Give staff your name and library card number. Please open your vehicle trunk and stay or get back inside your vehicle. A staff member wearing gloves and a mask will then bring your item(s) out to you and place them in your open vehicle. These steps allow us to offer a contactless service that prioritizes the health of our community and staff.

  • Yes, we are asking each patron to wear a sticker even if their visit will be short. This helps us to comply with the 25% capacity and new time limits we are enforcing due to the latest public health order and guidance from Jeffco Public Health. Thank you for complying.

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