Regular walk-in service hours have resumed at all locations. Please check our Hours and Locations pages to learn more about walk-in hours and other details for your preferred location. Or, browse below to learn more about our curbside services, including location hours and instructions.
Locations and Services
Service Updates
- Inclement Weather: The safety of our patrons and our staff is our highest priority. In certain situations, curbside services may be temporarily suspended for inclement weather or dangerous conditions. Please confirm your location is open and what services are available before visiting.
- Curbside services are not available at Conifer Library.
Curbside How-To
Step 1:
When you arrive, look for a designated curbside pickup space and have your library card number ready.
Step 2:
Call the number on the sign and let staff know where in your vehicle to place your items.
*If you don’t have a mobile phone, call 303-235-5275 before you leave to let us know you're coming.
Step 3:
A staff member will bring your items out as quickly as possible for you to enjoy at home!
About Curbside Services
Appointment-Free Holds Pickup
When you receive a notice that your items are ready for pickup at your preferred location, simply follow our curbside process to collect them. Holds will remain available for pick up for seven days.
Contactless Printing
Send your prints from home, then pick up your materials the same day — no appointment necessary! If using curbside pickup of prints, please plan on paying in cash and using exact change.
FAQs
Browse the FAQs for more detailed information. If you need further assistance, library staff are here to help. Call 303-235-5275 or Ask Us for more information.
-
Curbside pickup is a contactless way to pick up your holds without leaving your car.
To use our Curbside Service, simply place a hold and select one of the locations offering pickup. When your items are ready, you will receive a "ready for pickup" notification. Once you have received that notification, you can stop by anytime during open hours, opens a new window to pick up your holds. We will keep your holds on the shelves for seven days.
When you arrive to pick up your item(s), please park in a designated curbside spot (or walk up if you don't have a vehicle), and call the library phone number on the sign. Give staff your name and JCPL card number. Please open your vehicle trunk and stay or get back inside your vehicle. A staff member will then bring your item(s) out to you and place them in your open vehicle. These steps allow us to offer a contactless service that prioritizes the health of our community and staff.
-
Yes, you may return your items in our book drop.
-
The safety of our patrons and our staff is our highest priority. There may be some situations in which staff cannot safely provide curbside services. Curbside Service may be temporarily suspended either at individual locations or system-wide for inclement weather or dangerous conditions.
Please check our website to find out if Curbside Service is suspended. If it is, there will be a banner at the top of jeffcolibrary.org stating that Curbside Service has been suspended due to weather.
If you arrive at your Library and the curbside signs are covered with plastic bags, the service has been temporarily suspended. The building may still be open for walk-in services, and you may come inside to pick up your holds.
You can also call us at 303-235-5275 to inquire about the availability of services at your preferred Library or extend the timeframe for you to pick up your items.
