Express Library West Arvada

FAQs

• What are the requirements for using the Express Library?

  First, you need to register. Individuals 18 years and older with a valid Jefferson County Public Library card can complete the online registration form for Express Library access. You will receive a confirmation email within 48 hours of submission.

  Second, you will need to comply with all standard JCPL policies in addition to Express Libraries Use Policies:

  • My library card only allows entry for myself and any accompanying minor(s) I am responsible for.
  • I will make sure the entrance door closes behind me when entering the Express Library.
  • I will not open the door to vendors or any other persons trying to enter the Express Library.
  • I will be responsible for the conduct and behavior of all accompanying minors under the age of 18.
  • I will notify JCPL if my card is lost or stolen.
  • I will comply with any posted requirements and announcements made.
  • I will notify staff if I observe anyone violating any part of these policies.

  Registered patrons also understand:

  • Security cameras monitor the use of the Express Library at all times.
  • I am aware that JCPL staff will not be present.
  • The Express Library phone can be used to speak with JCPL staff during standard contact hours or to reach 911 in cases of emergency.
  • Express Library West Arvada has a limited occupancy capacity.
  • Access may be revoked for violating any of these policies.

• What do I need to know about the collection of materials at the Express Library?

  • The Express Library collection is a special collection of highly popular DVDs and books. These items are non-holdable and available to check out on a first-come, first-served basis. Items will only renew one time.
  • The books and DVDs at the Express Library are listed in our catalog, so you can see what is there before you go. Just search for the keywords "Lending & Express" and filter to "Express Library West Arvada" as a location under the "Available Now" filter.  
  • Express Library DVDs check out for one week, and Express Library books check out for three weeks. Most of our normal lending guidelines apply to materials from the Express Library collection, except that items will renew only one time. 
  • You can request items at other locations to be sent to the Express Library for pick up. When you place a hold in our catalog, select "Express Library West Arvada" for your Hold Pickup Location. When you are notified your hold is ready to pick up, visit the Express Library West Arvada during open hours. The item will be held for you for seven days. 
  • You can return Express Library collection items (or any other library items) to any 24/7 Returns Bin or library location. 

• Why is the Express Library door not opening?

  If the door doesn't open, the Express Library building capacity may have been reached, or there may be an issue with your JCPL account.

  The Express Library has an occupancy capacity limit of 25. If the entry panel message says capacity has been reached, please wait for a patron to exit the building, then scan your JCPL card to gain entry.

  If you are still unable to access the building, please contact JCPL staff at 303-235-5275 to check the status of your account. (Phone support is available during standard Contact Hours).

• Can I bring another adult into the Express Library with me?

  No, each person 18 years and older must register their JCPL card for Express Library access and scan their own card before entering the building. Registered adults may bring accompanying minors into the Express Library on their entry scan.

• What are the security measures in place at the Express Library?

  We have numerous measures to maintain patron safety while using the Express Library:

  • Security cameras monitor the Express Library space at all times
  • Onsite telephone connects with 911 or library staff during standard contact hours for assistance
  • Large windows and unobstructed sightlines for ease of visibility
  • Loudspeaker system for scheduled and emergency announcements
  • Patrons must be registered to access the space