Jefferson County Public Libraries and AARP Partner to Provide Free Tax Help in Need

Appointment reservations open on Jan. 3, 2024.

Get free tax help from AARP IRS-certified volunteers who offer free tax counseling and preparation services to millions of taxpayers with special attention to elderly and low- to moderate-income taxpayers. These free tax counseling appointments are available between Feb. 3 - April 6.

Registration, opens a new window is required and opens Jan. 3. After you register, it is important that you complete an Intake Form prior to your appointment. Please print your own (English, opens a new window or Spanish, opens a new window) or visit select locations to pick up a printed copy.

AARP asks that you use the following checklist as a reminder of the items you need to bring to your appointment.

Bring to ALL appointments:

  1. A filled-out Intake Form (English, opens a new window or Spanish, opens a new window). Print your own, or pick one up at select JCPL locations.
  2. Previous year's tax return(s).
  3. All 2023 tax documents (W2, 1099, etc.) 
  4. Social Security cards and/or ITIN notices/cards for yourself and any dependents. We cannot accept memorized SS numbers or SS numbers from prior returns.
  5. Photo ID for each taxpayer.
  6. A check or a copy of a check (not a deposit slip) for the bank account you intend to use for direct deposit for refund(s). Numbers from debit cards won't work.
  7. Identity Protection PIN (IP PIN) (for each individual if applicable).
  8. If you applied for Colorado State Property Tax Credit rebates (104PTC), please bring proof of any property tax you paid directly in 2023, rent receipts for 2023, heating costs for 2023 and a Colorado Driver's License or CO photo ID card.

AARP would also like to remind you that they are unable to assist with the following tax returns:

  • Returns for other states (but they can prepare part-year CO returns).
  • Returns involving rental income, except for land (i.e., farmland) or incidental use of your main home (15 days or fewer during the year).
  • Returns for small businesses that had employees, contract help, depreciation, home office expenses or inventory.
  • Returns for someone who owned any virtual currency in 2023, even if none was bought or sold in 2023.
  • Returns involving a casualty loss, anyone who experienced bankruptcy during 2023 or anyone in the military or active reserve during 2023.
  • Returns involving tax credits for the purchase of electric, hybrid or fuel cell vehicles.

Registration, opens a new window is required and opens on Jan. 3. Appointments can be made online, in person at JCPL or by calling 303-235-5275. Browse our Tax Featured Guide, opens a new window for more related resources and services.