JCPL Systems Planned Outage on April 27

On Tuesday April 27, Jefferson County Public Library (JCPL) will be updating its system, and it will be down for most of the day. Both staff and patrons will not have access to library accounts. 

During this update, many of the resources and services you can normally expect from JCPL will be offline, including most online resources, patron accounts and the catalog. You will also not be able to make any payments or sign up for a new library card.

While the downtime is expected to last most of the day, there are still many JCPL services available to you. Browse the latest titles, check out physical materials or use our computers when you visit any JCPL location. Our staff is happy to assist you, whether you’re visiting via walk-in or curbside service. However, you need to have your library card or number in order to check out materials, as account lookup is unavailable for staff.  Axis 360 and Hoopla users will also experience uninterrupted service if using the downloaded app on a favorite device. (Learn more, opens a new window about getting started with Axis 360 and Hoopla).

While the timing of this update may not be ideal, upgrading our system during normal business hours helps us troubleshoot and support any changes. We’re working hard to ensure that the update will be completed efficiently and quickly to make your favorite resources and services available to you again as soon as possible.

Thank you for your patience during this downtime. Please refer to our Service Updates, opens a new window page or Social Media, opens a new window feeds, opens a new window for the latest information.