You spoke, we listened! Beginning on Saturday, June 6, all library locations providing curbside service, opens a new window will increase the number of appointment slots per day, giving you more opportunities to come pick up your items on hold. The appointment windows will change to a half-hour shift, and you can stop by anytime throughout that window.
To use JCPL Curbside Service, simply place a hold and select a location for pickup. When your items are ready you’ll receive a “ready for pickup” notification and can then schedule a time for picking up your item(s). You will have the opportunity to schedule a half-hour appointment window between 10 a.m. and 5 p.m. (excluding 1 – 2 p.m.) any day of the week.
When you arrive to pick up your item(s), please park in a designated curbside spot (or walk up if you don’t have a vehicle), and call the library phone number on the sign. Please open your vehicle trunk and stay or get back inside your vehicle. A staff member wearing gloves and a mask will then bring your item(s) out to you and place them in your open vehicle. These steps allow us to offer a contactless service that prioritizes the health of our community and staff.
We thank you for your enthusiasm, feedback and patience as we continue to navigate and improve these services. We look forward to the time where we can welcome you into our buildings again.